Your Privacy Choices
Your Privacy Choices
Last Updated: September 8, 2026
At Ordenivo, we believe meaningful control over your personal information is an important part of a trusted shopping experience.
Depending on where you live and subject to applicable law, you may have certain rights and choices regarding how your personal information is collected, used, disclosed, retained, and otherwise processed.
Ordenivo is operated by Sichuan Xinshun Kang Health Technology Co., Ltd., which is responsible for the processing of personal information associated with Ordenivo.com as described in our Privacy Notice and applicable law.
Brand: Ordenivo
Legal Entity: Sichuan Xinshun Kang Health Technology Co., Ltd.
Company Address: No. 412, Building 1, Section 5, Jiuge Avenue, Jiangyang District, Luzhou City
Privacy Email: service@ordenivo.com
1. Manage Your Marketing Communications
We want to communicate with you only in ways that are useful and relevant.
Marketing Emails
If you no longer wish to receive promotional communications about:
- New Ordenivo wig collections
- Product launches
- Special offers
- Wig styling inspiration
- Wig care tips
- Brand updates
You may click the “Unsubscribe” link at the bottom of any marketing email.
You may also contact us at:
Communication Preferences
Where available, you may adjust your preferences to choose which types of promotional communications you would like to receive.
Transactional Communications
Even if you opt out of marketing communications, we may still send non-promotional messages that are reasonably necessary for purposes such as:
- Order confirmations
- Payment information
- Shipping and tracking updates
- Returns and refunds
- Account security
- Customer-service requests
- Important transaction-related notifications
2. Access Your Personal Information
Depending on applicable law, you may have the right to request confirmation as to whether Ordenivo processes personal information about you.
You may also be entitled to request access to certain personal information we maintain, including information such as:
- Contact details
- Account information
- Order history
- Shipping information
- Return and refund records
- Customer-service communications
- Certain information relating to your use of Ordenivo.com
We may need to verify your identity before providing access to personal information.
3. Correct Your Personal Information
You may request correction of personal information that is inaccurate, incomplete, or outdated.
If you have an Ordenivo account, certain information may be updated through your account settings where that functionality is available.
You may also contact:
for assistance.
4. Data Portability
Where applicable law provides this right, you may request certain personal information in a structured, commonly used, or portable format.
In some jurisdictions, you may also have the right to request that certain information be transferred to another organization where legally required and technically feasible.
5. Request Deletion
Depending on applicable law, you may request deletion of certain personal information associated with you.
Deletion rights are not absolute.
We may retain information where reasonably necessary or legally permitted for purposes including:
- Completing transactions
- Processing returns or refunds
- Maintaining accounting and tax records
- Detecting or preventing fraud
- Protecting our legal rights
- Resolving disputes
- Enforcing agreements
- Maintaining required business records
- Complying with legal obligations
Deleting certain information may affect our ability to locate previous orders or provide services relating to those records.
6. Restrict or Object to Processing
Depending on your jurisdiction, you may have the right to:
- Request restriction of certain processing activities
- Object to certain processing of your personal information
- Object to direct marketing
- Object to certain processing based on legitimate interests where applicable
- Withdraw consent where processing is based on consent
Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.
7. Cookie & Tracking Controls
Ordenivo.com may use cookies, pixels, tags, local storage, and similar technologies for purposes including:
- Essential website functionality
- Remembering preferences
- Cart and account functionality
- Analytics
- Performance measurement
- Fraud prevention
- Advertising
- Marketing measurement
Cookie Preferences
Where a cookie or privacy-preference tool is available on Ordenivo.com, you may use it to manage non-essential cookies.
Depending on your location, available controls may allow you to:
- Accept cookies
- Reject non-essential cookies
- Manage categories of cookies individually
You may also adjust your browser settings to block or delete cookies.
Please note that disabling certain cookies may affect some Site features or preferences.
8. Global Privacy Control
Where required by applicable law, Ordenivo will recognize and honor applicable browser-based opt-out preference signals such as Global Privacy Control (GPC).
Where legally applicable, a recognized GPC signal will be treated as a request to opt out of certain:
- Sales of personal information
- Sharing of personal information
- Targeted advertising
- Cross-context behavioral advertising
This applies to the browser or device transmitting the signal and otherwise as required by applicable law.
Because GPC generally operates at the browser or device level, you may need to enable it separately on each browser or device you use.
9. Do Not Track
Some browsers provide a Do Not Track (DNT) setting.
There is currently no single universally accepted standard for how websites must interpret every DNT signal.
For this reason, Ordenivo.com may not respond to every DNT signal.
Where applicable law requires us to recognize a specific legally recognized opt-out preference signal, we will process that signal as required.
10. Do Not Sell or Share My Personal Information
Ordenivo does not sell personal information in exchange for money.
However, certain privacy laws define terms such as:
- “Sale”
- “Sharing”
- “Targeted advertising”
- “Cross-context behavioral advertising”
more broadly.
Under some laws, certain disclosures involving advertising, analytics, social-media, or marketing technologies may fall within these definitions.
Where applicable, you may exercise an opt-out right through:
- The privacy or cookie settings available on Ordenivo.com
- A recognized opt-out preference signal such as Global Privacy Control
- An email to service@ordenivo.com
11. Targeted Advertising Choices
Depending on where you live, you may have the right to opt out of processing of personal information for targeted or cross-context behavioral advertising.
Where these rights apply, available options may be provided through:
- Ordenivo.com cookie settings
- Privacy-preference tools
- Global Privacy Control
- A direct request to our privacy team
12. Sensitive Personal Information
Ordenivo does not intend to use sensitive personal information for purposes unrelated to providing our services, maintaining security, complying with law, or other purposes permitted by applicable law.
Where applicable law provides you with a specific right to limit certain uses or disclosures of sensitive personal information, you may submit a request to:
13. Account & Contact Information
If you have an Ordenivo account, you may be able to update certain information through your account settings, including:
- Your name
- Contact details
- Shipping addresses
- Communication preferences
If you cannot update information directly, please contact our customer care team.
14. How to Submit a Privacy Request
You may submit a privacy request by email:
Email: service@ordenivo.com
Suggested Subject Line: Privacy Request
Please tell us:
- Which privacy right you wish to exercise
- Your name
- The email address associated with your account or order, where applicable
- Relevant order information where reasonably necessary
- Enough information for us to locate the records connected to your request
Please do not send passwords, account credentials, or complete payment-card information by email.
15. Identity Verification
To protect your information against unauthorized access or disclosure, we may need to verify your identity before completing certain privacy requests.
Verification may involve confirming information reasonably associated with:
- Your account
- Previous orders
- Contact information
- Other records maintained by Ordenivo
We will request only information reasonably necessary to verify the request.
16. Authorized Agents
Where permitted by applicable law, you may authorize another person or agent to submit certain privacy requests on your behalf.
We may request reasonable documentation showing that the authorized agent has permission to act for you.
We may also need to verify your identity directly unless applicable law provides otherwise.
17. Response Time
We will review privacy requests and respond within the period required by applicable law.
Depending on the circumstances, we may:
- Fulfill the request
- Ask for additional information
- Partially fulfill the request
- Decline all or part of the request where a legal exception applies
Where legally required, we will explain the reason if we cannot fulfill your request.
18. Appeals
Depending on your jurisdiction, you may have the right to appeal a decision regarding a privacy request.
If you believe your request has been incorrectly denied, please contact:
with the subject:
Privacy Request Appeal
Where applicable, you may also have the right to contact an appropriate privacy, consumer-protection, or data-protection authority.
19. No Unlawful Discrimination
Ordenivo will not unlawfully discriminate against you because you exercise a privacy right available under applicable law.
Exercising an applicable privacy right will not, by itself, result in treatment prohibited by applicable privacy or consumer-protection law.
20. International Users
Ordenivo may serve customers in multiple countries or regions.
Privacy rights vary depending on where you live.
If applicable local law provides you with a privacy right that is not specifically described on this page, you may still contact us at:
Nothing on this page is intended to limit any privacy right that cannot lawfully be waived or restricted.
21. Relationship to Our Privacy Notice
This page should be read together with the Ordenivo Privacy Notice.
Our Privacy Notice provides additional information about:
- Categories of personal information we collect
- Why we use personal information
- Categories of third parties with whom information may be shared
- Cookies and tracking technologies
- Data retention
- Data security
- International data transfers
- Other privacy practices
22. Changes to Your Privacy Choices
We may update this page from time to time to reflect changes in:
- Our privacy practices
- Available privacy controls
- Ordenivo.com functionality
- Service providers
- Applicable laws
- Regulatory requirements
When changes are made, we will update the “Last Updated” date at the top of this page.
Where required by applicable law, we will provide additional notice of material changes.
Privacy Contact
If you have questions about your privacy choices or wish to exercise an applicable privacy right, please contact us:
Brand: Ordenivo
Legal Entity / Data Controller: Sichuan Xinshun Kang Health Technology Co., Ltd.
Company Address: No. 412, Building 1, Section 5, Jiuge Avenue, Jiangyang District, Luzhou City
Email: service@ordenivo.com
Ordenivo and Ordenivo.com are operated by Sichuan Xinshun Kang Health Technology Co., Ltd.
Ordenivo — Your privacy matters, and your choices matter.